Reseda Summit 2026: Christian Klacko (Kintera AI)

Christian Klacko describes Kintera AI as an AI operational layer for institutions, especially credit unions. He says the company turns existing policies into workflows that AI can execute, with the goal of making back-office processes more efficient.

He explains that the company started in 2025 and launched its first product later that year, with its first credit union going into production in early 2026. The first live customer is Rockland Credit Union, now called Arise Financial.

Klacko says he is a serial entrepreneur and this is his fourth company and second fintech company. He says his earlier company, Micronotes, showed him that credit unions spend a lot of time on manual review of documents and procedures, and that generative AI is well-suited for reducing that workload.

He says the product is deployed on-premise so that personal information does not leave the credit union. To get started, the company needs access to a server and a copy of the institution’s policies. The system is browser-based and can run in common server environments.

Klacko says implementation is simple and fast, and that one credit union went live in 10 days. He says the company uses shared folders at first, without requiring integrations, and can later connect to loan origination systems or core systems if needed. He also says the product has little customization because the policies themselves drive the workflow.

He gives an example from Rockland Credit Union, where reviewing an indirect auto loan package reportedly dropped from about 20 minutes to 2 minutes. He says the same approach can be used for vendor due diligence and other document-heavy processes.

He says he was introduced to the Reseda Summit through mutual connections and was encouraged to pitch and explore a pilot. He mentions plans to attend other industry events, including GAC, VentureTech, and Money20/20.

He closes by saying the company started with credit unions because he values their collaborative spirit. He says the broader goal is to standardize back-office processes across credit unions, rather than having each institution use separate tools and workflows.